Glendora Receives Award For Communication Efforts During Floods

Photo by Aaron Castrejon.

The city was honored recently by the Public Technology Institute for its Colby Fire Emergency Response Efforts, city officials announced.

The PTI Solutions Award was given to the city for its work to alert residents of the threat of flooding and debris flows that had the potential to harm life after the 1,962-acre Colby Fire left the Glendora hillsides scorched and prone to mudslides.

Multiple city departments worked to establish a color coded alert system to help residents visualize the flooding’s potential threat level, the creation of dedicated webpages with flood and recovery information, a social media team and also worked to implement the Nixle 360 text and voice messaging system.

The use of current digital communication tools allowed the city to inform residents and media outlets through text, phone messages, email and through social media.

“PTI’s Solutions Award program is a very prestigious PTI member award program. This annual award program actively seeks solutions that solve real problems, create a sense of team/collaboration and that are replicable,” said city staff in a written statement.

The Public Technology Institute provides research opportunities, shares solutions and recognizes the member achievements of its partnering cities and counties.

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